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Wave Agent will not run- Macbook snow leopard - fixed

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  • Wave Agent will not run- Macbook snow leopard - fixed

    I am having problems with wave agent. I downloaded version 1.15 via the website. Previous versions of wave agent worked fine. I can not get the program to run at all. I have thrown away all previous versions. I have reinstalled with no other applications running, just to be sure i re-downloaded the program and tried it again. Making sure to restart with each attempt of re-install and throwing away previous versions. I am out of options.

    Here is my setup:

    Macbook 2 ghz intel core duo. Running snow leopard- version 10.6.4 In fact i just updated to snow leopard recently. No other peripherals running at all.

    Thanks to anybody who can give me an idea on how to take care of this.

    john gooch

  • #2
    Re: Wave Agent will not run- Macbook snow leopard

    John,

    Paul is in Amsterdam for IBC, so hopefully he can chime in from there.

    There aren't any known issues with Wave Agent and 10.6.4 that I am aware of.

    Hopefully some of our more Mac-experienced users can chime in with trouble-shooting help.
    Matt Mayer

    "The most exciting phrase to hear in science, the one that heralds new discoveries, is not 'Eureka!' but rather, 'hmm... that's funny...'"
    - Isaac Asimov

    Comment


    • #3
      Re: Wave Agent will not run- Macbook snow leopard

      Originally posted by Matt Mayer View Post
      John,



      There aren't any known issues with Wave Agent and 10.6.4 that I am aware of.

      Hopefully some of our more Mac-experienced users can chime in with trouble-shooting help.


      Wave agent is working fine on my Imac desktop which is running 10.6.4 Hmmm. I may install snow leopard again. I tried clearing out my preference files, application support files and repaired permissions.

      Thanks again,

      john

      Comment


      • #4
        Re: Wave Agent will not run- Macbook snow leopard

        I re-installed Snow Leopard and there was no change in symptoms.


        Here is what the error report looks like. Sorry if it is long.

        Process: Wave Agent [250]
        Path: /Applications/Wave Agent.app/Contents/MacOS/Wave Agent
        Identifier: com.sounddevices.WaveAgent
        Version: ??? (???)
        Code Type: X86 (Native)
        Parent Process: launchd [130]

        Date/Time: 2010-09-14 13:40:20.918 -0400
        OS Version: Mac OS X 10.6.3 (10D575)
        Report Version: 6

        Interval Since Last Report: 403 sec
        Crashes Since Last Report: 1
        Per-App Crashes Since Last Report: 1
        Anonymous UUID: 747152DA-1579-4B52-8B86-ECC5FABA1991

        Exception Type: EXC_BAD_ACCESS (SIGSEGV)
        Exception Codes: KERN_INVALID_ADDRESS at 0x00000000c002ce2c
        Crashed Thread: 0 Dispatch queue: com.apple.main-thread

        Thread 0 Crashed: Dispatch queue: com.apple.main-thread
        0 QtGui 0x0054d742 QTextEngine::shapeTextMac(int) const + 1602
        1 QtGui 0x0054db6f QTextEngine::shapeText(int) const + 79
        2 QtGui 0x0054df44 QTextEngine::shape(int) const + 116
        3 QtGui 0x0055b8e4 QTextLine::layout_helper(int) + 4388
        4 QtGui 0x00453345 qt_format_text(QFont const&, QRectF const&, int, QTextOption const*, QString const&, QRectF*, int, int*, int, QPainter*) + 1333
        5 QtGui 0x00454011 qt_format_text(QFont const&, QRectF const&, int, QString const&, QRectF*, int, int*, int, QPainter*) + 81
        6 QtGui 0x00529c7e QFontMetrics::boundingRect(QRect const&, int, QString const&, int, int*) const + 222
        7 com.sounddevices.WaveAgent 0x000ac2d7 TransportCtrl::createFileNameLabel() + 423
        8 com.sounddevices.WaveAgent 0x000b0242 TransportCtrl::TransportCtrl(QWidget*, AudioFileModel*) + 898
        9 com.sounddevices.WaveAgent 0x000b5a45 WaveAgent::createWidgets() + 1541
        10 com.sounddevices.WaveAgent 0x000bdd32 WaveAgent::WaveAgent(QWidget*, QFlags<Qt::WindowType>) + 946
        11 com.sounddevices.WaveAgent 0x00071d1c main + 92
        12 com.sounddevices.WaveAgent 0x00005142 _start + 216
        13 com.sounddevices.WaveAgent 0x00005069 start + 41

        Thread 1: Dispatch queue: com.apple.libdispatch-manager
        0 libSystem.B.dylib 0x982aab42 kevent + 10
        1 libSystem.B.dylib 0x982ab25c _dispatch_mgr_invoke + 215
        2 libSystem.B.dylib 0x982aa719 _dispatch_queue_invoke + 163
        3 libSystem.B.dylib 0x982aa4be _dispatch_worker_thread2 + 240
        4 libSystem.B.dylib 0x982a9f41 _pthread_wqthread + 390
        5 libSystem.B.dylib 0x982a9d86 start_wqthread + 30

        Thread 2:
        0 libSystem.B.dylib 0x982a9bd2 __workq_kernreturn + 10
        1 libSystem.B.dylib 0x982aa168 _pthread_wqthread + 941
        2 libSystem.B.dylib 0x982a9d86 start_wqthread + 30

        Thread 0 crashed with X86 Thread State (32-bit):
        eax: 0x0000000f ebx: 0x00452e24 ecx: 0x00000010 edx: 0xbfffce34
        edi: 0x00000065 esi: 0x0002fffc ebp: 0xbfffc838 esp: 0xbfffc330
        ss: 0x0000001f efl: 0x00010216 eip: 0x0054d742 cs: 0x00000017
        ds: 0x0000001f es: 0x0000001f fs: 0x00000000 gs: 0x00000037
        cr2: 0xc002ce2c

        Comment


        • #5
          Re: Wave Agent will not run- Macbook snow leopard

          John,

          Thanks for the update and the detailed info. I'll have someone look at it who has some clue what it means...

          So, just to clarify, Wave Agent just crashes and burns immediately? Does anything come up at all?
          Matt Mayer

          "The most exciting phrase to hear in science, the one that heralds new discoveries, is not 'Eureka!' but rather, 'hmm... that's funny...'"
          - Isaac Asimov

          Comment


          • #6
            Re: Wave Agent will not run- Macbook snow leopard

            I get a message that says "wave agent quit unexpectedly" It never launches. When i try to start it, the finder hangs up for a few seconds(spinning beachball) and then i get that message. The startup icon does not even appear.

            thanks for looking at this Matt, it is appreciated.

            john

            Comment


            • #7
              Re: Wave Agent will not run- Macbook snow leopard

              Hi John,
              I'm not sure what is causing Wave Agent to crash. Let's start with the basics. Do you have anything else connected to your computer? any USB devices? a 788T? You mention that you were able to run previous versions of Wave Agent on this computer, what was the last revision of Wave Agent that ran successfully on this computer?
              Cheers,
              Nicholas

              Comment


              • #8
                Re: Wave Agent will not run- Macbook snow leopard

                Well, it is looking like a hard disc issue with my macbook. At the time when wave agent was first giving me problems it was the only program that was acting up. After searching and experimenting for a few days other very major problems have started to occur. The Apple genius concluded that it was my hard drive.

                I'll let everybody know when the problem is fixed with my new drive. I am sure at that point wave agent will be sailing smoothly.

                thanks for all the help. It has been an education. Now it is time to replace my 1 year old seagate drive.

                john

                Comment


                • #9
                  Re: Wave Agent will not run- Macbook snow leopard

                  Love that Seagate quality.

                  Let us know how it turns out.
                  Matt Mayer

                  "The most exciting phrase to hear in science, the one that heralds new discoveries, is not 'Eureka!' but rather, 'hmm... that's funny...'"
                  - Isaac Asimov

                  Comment

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